Fun Fact

Wind chill can cause problems during the winter. Wind chill is the combination of wind and temperature and is based on the rate of heat loss from exposed skin.

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Holds

Hold It

If the item you want is checked out, or if you want it pulled for you to pick up, use your library card to Request It on our Online Catalog. We’ll notify you when it comes in. Also, if we don’t own the book you need, we can borrow it from another library via Interlibrary Loan and have it for you in a couple of weeks. There is a small charge for Interlibrary Loan – ask for a form at any service desk or use our online request form!

We Take Requests

If the item you want is owned by the library, but checked out, use your library card to place a request on it. Want to read a bestseller? We buy one copy for every six reserves. Holds can be placed by phone (515-222-3400) or online, and we’ll call or email you when your item comes in. If we don’t own the book you need, we might buy it, or borrow it from another library within a couple of weeks (see below).

Requesting Checked-Out Materials

Library card holders may place a “request” on materials that are checked out. This service is available in-house, online, and by phone. Online patrons may also ‘request’ items that are on the shelf. In all cases, patrons will be notified by phone or email when their items are in. Holds waiting for pickup are put in a self-serve pickup area on the 1st floor. An item that is not picked up will be cancelled. Your requests can be put on “inactive status” during vacations.