Fun Fact

In the US, Christmas, Kwanzaa, Hanukkah, New Year’s Day, Presidents’ Day, Valentine’s Day and Groundhog’s Day are all celebrated in the winter.

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Jason P., West Des Moines

If more companies in society displayed the courtesy and true willingness to help others like everyone at the WDM Library customer service, industries would be world leaders and our world would be a much happier place. 

 

Request an Item

Requesting Checked-Out Materials That We Own

Library card holders may place a “request” on materials that are checked out. This service is available in-house, online (library card number and PIN required to place hold), via our mobile app, and by phone (515-222-3400). Patrons may also ‘request’ items that are on the shelf, to have them pulled and held for you.  Patrons will be notified by phone or email when their items are ready to be picked up.

Holds waiting for pickup are put in a self-serve pickup area on the 1st floor. An item that is not picked up will be cancelled. Your requests can be put on “inactive status” during vacations.

Go to:  Instructions for Requesting Checked-Out Materials

Requesting Materials That We Do NOT Own

If the Library does not own an item you are looking for, you may request that we locate it for you.  The Library may purchase the item OR borrow it from another location through our free-of-charge options, MOBIUS and PROSPECTOR.  If the library is not able to purchase the title OR borrow the item from another location with MOBIUS or PROSPECTOR, we may be able to borrow it through another system for a small fee.  Please indicate on the Item Request Form (below) if you would be willing to pay this fee.

You can also Search MOBIUS and PROSPECTOR yourself, and make a borrowing request online.

A WDM Library Card number is required to make any request.

Forms are here:

Item Request Form (any format)

Interlibrary Loan Request – BOOK 

Interlibrary Loan Request – Article