Fun Fact

Fall colors are best when late summer is dry and autumn has bright sunny days and cool nights below 40 degrees F.

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Karl, Retired Pastor

The West Des Moines Library has empowered retirement days for me in two ways. One, I am able to read extensively in the newspaper and magazine sections. Two, I am able to borrow books to read rather than to purchase and keep in my now limited home library. An added feature is borrowing audiobooks to savor while I drive to visit family in other states. 

 

Requesting Checked Out Materials

Library card holders may place a “request” on materials that are checked out. This service is available in-house, online at encore.wdm.iowa.gov (library card number and PIN required to place hold), or by phone (515-222-3400). Patrons may also ‘request’ items that are on the shelf, to have them pulled and held for you.  Patrons will be notified by phone or email when their items are ready to be picked up.

See our video tutorial on Placing and Managing Your Holds or follow the instructions below.

Holds waiting for pickup are put in a self-serve pickup area on the 1st floor. An item that is not picked up will be cancelled. Your requests can be put on “inactive status” during vacations.

To Request an Item:

Go to our Encore online catalog:  http://encore.wdm.iowa.gov

Search for the item you want.  If it has a status of Not Available, you may choose to Request It.  See image below.

encore login filled in ref

<< Hit the Request It button.  If you are not already signed in to your Library account, you will be prompted to do so.  Login with your barcode (on back of card – no spaces) and your PIN.

>> Popup box will appear (see image) – click Submit.  Done!

encore request confirm