Fun Fact

"Libraries will get you through times of no money better than money will get you through times of no libraries." ~Anne Herbert

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Karl, Retired Pastor

The West Des Moines Library has empowered retirement days for me in two ways. One, I am able to read extensively in the newspaper and magazine sections. Two, I am able to borrow books to read rather than to purchase and keep in my now limited home library. An added feature is borrowing audiobooks to savor while I drive to visit family in other states. 

 

Placing a Hold on Materials

Library card holders may request materials in our catalog.  If they are in, they will be pulled and held.  If they are checked out, the hold will be filled in order when it is returned.   Patrons will be notified by phone, email or text when their items are ready to be picked up.

Holds waiting for pickup are put in a self-serve pickup area on the 1st floor. An item that is not picked up will be cancelled. Your requests can be put on “inactive status” during vacations via My Account.

See our video tutorial on Placing and Managing Your Holds or follow the instructions below.

Holds waiting for pickup are put in a self-serve pickup area on the 1st floor. An item that is not picked up will be cancelled. Your requests can be put on “inactive status” during vacations.

To Request an Item (Place a Hold):

Go to our Encore online catalog:  http://encore.wdm.iowa.gov

Search for the item you want.  If it has a status of Not Available, you may choose to Request It.  See image below.

encore login filled in ref

<< Hit the Request It button.  If you are not already signed in to your Library account, you will be prompted to do so.  Login with your barcode (on back of card – no spaces) and your PIN.

>> Popup box will appear (see image) – click Submit.  Done!encore request confirm