Renew Your Checked Out Items

The usual borrowing period is three (3) weeks.  Most items can be renewed twice (two additional periods) unless a hold has been placed.

The following items cannot be renewed:

  • Magazines
  • Holiday Books
  • Reserve Items (an item someone else has put on hold)

Renew Your Items at the Library or By Phone

In the Library:  Did you know you can Renew items on our Self-Check stations near the Circulation Desk, as well as check out new items?

Over the Phone: call Circulation at 515-222-3404 OR try our Automated Renewals phone at 515-225-1576

Renew Your Items Online

We have a video on Renewing Materials Online or you can follow the instructions below. 

Go to our online catalog – Encore

Login with your WDM Library card barcode (on back of card – no spaces) and your PIN.

Note: if you do not yet have a PIN, you will need to set it up with staff – call or email the library.

Once you’ve logged in, click on My Account in the upper right. 

It will default to showing your Checkouts – the materials you currently have out.

Click the checkbox next to the items you want to Renew and click on the Renew Marked button. If you simply want to try to renew all your checked out items, you can click Renew All.

It will then ask you “The following item(s) will be renewed, would you like to proceed?” Click Yes to proceed. Under Status it will now list your new due date.

If an item cannot be renewed because of an existing hold, it will indicate that “Not all renewals were successful” and will say ON HOLD in the status next to the un-renewed item(s).