How Do I?

Phone:  515-222-3400

Use our Contact Form

Email:  library@wdm.iowa.gov

Library Hours

The West Des Moines Public Library is located at 4000 Mills Civic Pkwy in West Des Moines, south of E.P. True Parkway and west of the WDM Police Station. Here we are on Google Maps.  We have plenty of parking. 

The West Des Moines Human Services van can transport WDM residents from home to the Library and back to your home any time within their hours of operation. The van schedule works around medical rides, as they take priority. For more information or to book a ride, call 515-222-3660 (WDM Human Services).

West Des Moines residents who fill out a Library Card Application – you may do this online via our Library Card Pre-Registration Form – and present a valid ID with proof of Identification and Current Residence may have a library card free of charge.  If you are unable to come into the building – including if we are closed for public health – please email us for other options to complete your application!

Any resident of West Des Moines, Windsor Heights, Rural Polk County, or any community participating in Iowa’s Open Access program may obtain a library card free of charge with satisfactory proof of Identification and Current Residence (see below).

For more information, see our Get a Library Card page.

Library cards come up for renewal every third year. Cards can be renewed in person or by calling 515-222-3400 or emailing us.  Please include your name, address and/or library card number.

If your card was misplaced or stolen, report it immediately to the library. A $1 fee will be charged to replace lost cards that have not expired. There is no fee to replace a stolen card. Identification is required to replace a lost or stolen card.  This can be done via email, if the Library is closed.

Your PIN is a numerical personal identification number, which acts as a security code for using your library card and is necessary to log into some of our services and use our self-checkout machines.

If you need to change your PIN, call us at 515-222-3400, email us, or ask a staff member in the Library. In addition, you may change your existing PIN in My Account.

Most items can be renewed twice (two additional periods) unless a hold has been placed.

The following items cannot be renewed:

  • Magazines
  • Holiday Books
  • Reserve Items (an item someone else has put on hold)

Items can be renewed:

  • at our Self-check stations in the building, when we are open
  • via phone – call Circulation at 515-222-3404 OR try our Automated Renewals phone at 515-225-1576
  • online via our catalog – Login with your card number and PIN.  You will find your current Checkouts in My Account.  Click to renew. 

If an item cannot be renewed because of an existing hold, our systems will tell you.  That item can be returned in our outside book drop at any time.

If an item you want is currently checked out, you can claim a spot in line to check out the item by placing a hold.  You can place a hold on an item in person, via phone to library staff, or online after logging into your account and clicking Request Item next to the item in the catalog. 

Once your turn arrives, library staff will locate the item and have it waiting for you on the Holds shelf.  You will be notified when it is ready for pickup – check your online account for your notification preference under My Account > Edit Account.  Check the library website to see if in-person or curbside holds pickup is available.  

Digital Materials:  If the item placed on hold was an eBook or eAudiobook, you will receive a message from OverDrive that it is ready for you. Holds can be placed via the OverDrive or Libby apps or online via Bridges/Overdrive.  Once notified, you can check those out yourself wherever you placed the hold. 

For your convenience, a 24-hour walk-up book return is located near the library’s front entrance.

When the Library is open, there are also return slots in our front hall. 

We offer many options for downloadable and streaming content.  Click here for a list of services  

Fill out our Request Form if you would like to recommend an item for us to purchase to add to our collection. If your suggestion is chosen, your name will be placed on hold for the item.  You can request e-content as well as physical materials through this form. 

If we don’t own an item, you can request to borrow it from another library, if it’s available.  You can make these requests yourself via the MOBIUS link on our catalog.  Otherwise you can fill out one of the two (2) forms below. 

Request materials – use this form and check “Yes” next to “do you want us to borrow it from another library?”

Request a copy of an Article from a Journal, Magazine or Newspaper

Find current library job openings and learn how to apply on the City of WDM’s Employment page

We do not have an annual sale, but instead we have an ongoing sale of materials. The sale shelves are on the 1st floor, currently in the atrium toward the back. Any staff member can direct you. We generally have books, paperbacks and magazines. Materials are put out as they are ready, so it pays to check back often.

Items can be paid for at the First Floor Service Desk. Prices are as follows:

$1.00 for adult hardcover books

50 cents for juvenile hardcover books

$1.00 for DVDs

$1.00 for CDs

10 cents for magazines

25 cents for all paperback books

50 cents for tape cassettes

All other items as marked

We have a fax machine you can use, FREE of charge.  See our Copy, Print, Fax page for more information.

You can print from our public computers or print wirelessly.  See this page for more info. 

The Library offers public computers, Wi-Fi for use with your own device, printing options and more. 

We offer an Exam Proctoring service. 

We offer Book Club Kits to lend.

If you would like our advice on your next great read (or listen or view), please visit our Reading Recommendations page, where you can explore on your own or fill out a form to ask for suggestions.  You can also ask a librarian during your next visit.

WDM Library cardholders who are at least 18 years old and are residents of West Des Moines can reserve a FREE Iowa Adventure Pass on our Adventure Pass page.  

With the Adventure Pass, you can bring your family to the Blank Park Zoo, Science Center of Iowa, Reiman Gardens (Ames) and Greater Des Moines Botanical Garden for free. Brenton Skating Plaza is also an option during its short winter season. 

Each pass allows entrance for up to two adults and two children.  Additional tickets may be purchased at the gate.

Your Adventure Pass must be printed when you present it upon admission. Digital passes on a phone or other device may not be accepted. 

Library staff may have to pre-book tickets for some venues – check the Adventure Pass page for more information. 

All of our library programs are listed on our Library Calendar.  You can limit to an age group or to a type of program.  For programs that require registration, you can do so via the calendar listing. 

Even during Covid limitations, we are offering online programming, so be sure to take a look! 

Due to public health concerns and construction in the building, Meeting and Study Rooms will be CLOSED until further notice.

We do have some tables in the building for single study when the Library is open.  There is Wi-Fi throughout the building that also extends to areas of the parking lot.

The WDM Library is undergoing extensive Renovations through Spring of 2021, which will limit study space severely.  Please plan accordingly.

Watch this space and/or our Room Reserve page for updates.

Thank you for your understanding.

When the Library is open, Iowans can renew their driver’s license at an Iowa Department of Transportation kiosk on our first floor.  We recommend calling ahead to see if it’s available.  More information is available here.

If you would like to make a monetary donation to support the Des Moines Public Library, reach out to the West Des Moines Library Friends Foundation. The Foundation is a 501(c)(3) that supports and enriches the library’s programs and services. Every gift is important, no matter the size.

NOTE: At this time we ARE accepting physical donations of books, DVDs, and other materials.  We ask that you limit your donations to one (1) grocery sack of materials per day, and put them in our outside book drop. 

Currently, we are not accepting applications for volunteers, due to our renovation construction and Covid-19. 

However, normally a variety of volunteer positions are available, from homebound book delivery to assisting with special projects, for both adults and teens.  Pick up an application at the First Floor Service Desk, go to our Volunteer Opportunities page, or email wdmlibraryvolunteers@wdm.iowa.gov with questions.